Q1: Do you support customized requirements for challenging environments?
A1: We fully support customization and possess extensive expertise in providing tailored product solutions to address specific environmental challenges like low temperature or corrosive environments.
Q2: What is your quality control process?
A2: We conduct 100% testing for all products before packing. Our dedicated QC department checks every unit to ensure full functionality before shipment.
Q3: What are the available payment methods?
A3: We recommend T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, and Cash.
Q4: How long is the delivery time?
A4: Usually 15 to 30 days after receiving the deposit. Standard products are kept in stock for immediate delivery, while customized orders depend on specific requirements.
Q5: How soon can you respond to inquiries?
A5: Our diligent and dynamic team works 24/7 to respond to client inquiries and questions promptly at all times.
Q6: What logistics methods are available for shipment?
A6: We ship via sea (container or RoRo) for most international orders. For neighboring countries, we use road or railway. Urgent spare parts can be sent via international couriers like DHL, TNT, UPS, or Fedex.