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Frequently Asked Questions
Do you have an advantage in price?
Yes. We have a group of long-term cooperative raw material suppliers, giving us a competitive edge on material costs. Skilled production personnel also help optimize labor costs, ensuring high-quality products at a better price point.
How is the quality of your electric pallet trucks?
We focus on high-quality production using thick materials and durable core components. Every product undergoes rigorous market validation with a low failure rate, allowing for a confident purchase.
How quickly can you respond to client inquiries?
Our team consists of diligent and dynamic professionals available 24/7 to ensure all client questions and inquiries are addressed promptly.
Can you provide customized services for these trucks?
Absolutely. We offer various customization options, including color, logo, body size, and specific functional modifications. Please communicate your requirements to our sales team.
What is the standard production lead time?
Standard products can be delivered immediately. For customized or more complex orders, the production time typically ranges between 5 to 10 days.
What is the typical battery life of the electric motor?
Our electric pallet trucks are designed with high-efficiency DC motors that provide approximately 6 hours of continuous endurance, depending on the specific load and usage conditions.