Frequently Asked Questions
What's the lead time for orders?
Standard models ship in 15-30 days; customized units require 30-45 days.
Do you provide after-sales service overseas?
Yes, we have partnered service centers available in the USA.
Can I request a customized size?
Absolutely! We offer tailored forks to meet your specific requirements.
What documents do you provide for export?
We provide a full export package including Commercial Invoice, Packing List, Bill of Lading, COC, and other necessary certifications.
How do I place an order?
Please reach out for a professional quote, then confirm with a formal Purchase Order (PO).
What is the battery configuration?
This model is equipped with a high-capacity 48V32Ah Lead-acid battery for reliable operation.
CTRA Logistics
